Managed services is flexible, adaptable, and measurable. Our managed services offer a mix of services including proactive monitoring, repair, and support. With Interstate Electronic Systems managed services, your workplace AV, UC, and video communications systems reliably connect and operate as intended so that your teams can work efficiently.
Today’s AV technology is sophisticated, and systems are often “mission critical.” We understand the need to protect your investment. You need your equipment to keep working far beyond the manufacturer’s warranty period. IES offers affordable extended coverage of up to 5 years for all your components.
Our Managed Services offering delivers:
- Phone Response within four hours
- Technician On-Site Response for Diagnosis and Troubleshooting
- Standard Service Hours
- On Demand Support/Help Desk
- Equipment Repair or Replacement
- Preventive Maintenance
- Programming Changes
- Design Services
- Ground Freight
- Remote Monitoring and Reporting
- 24/7 Support